What does a submission about the "Journey to Sustainability" look like?

It's an Oral Presentation, Poster or Discussion Forum focused on something that has made your clinic better able to thrive as a provider of excellent healthcare to patients and educational opportunity for students. Every clinic has obstacles and opportunities that are unique to its community and institution, but also common in some way for all student-run free clinics. What has your clinic learned that we can share with one another to strengthen our work?